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Consumer Rights
 


About this section


The term 'consumer' relates to a person who pays for a product or service for personal use. There are protection laws in place to safeguard consumers from sub-standard quality and service.

It is important to be aware of your rights regarding consumer issues so that you are able to protect your interests when purchasing goods and services in the UK. This section will outline your rights and entitlements as a shopper.

The Facts...

  • Transport is the highest category of spending averaging at £62 a week per household.
  • Spending in London is 15% more than the UK average.
  • Spending in the North East is 18% lower than the UK average.
  • The average time a person spends per day watching TV, videos, DVDs or listening to music is around 160 minutes.
  • According to a study by Which?, UK households receive on average more than 100 unsolicited phone calls a year.


Articles in this Category
09/12/2008 FAQs - Consumer Rights
  Frequently asked questions - consumer rights
  Read More >>>
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